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Tools  >  Staffing Calculator

The online staffing calculator determines the number of agents you need and computes other call center performance characteristics for given volumes of inbound telephone traffic and desired service level. Simply enter the parameters below and click the calculate button.

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If it could, you would see an applet similar to the one pictured below:

Portage Communications Call Center Staffing Calculator



This call center staffing calculator is provided by Portage Communications, Inc. See Portage Communications for the best and most affordable call center workforce management solutions. Call (425) 888-5320 or visit their website, at www.portagecommunications.com

Portage Communications